Delivery policy

- In case Customers buy at TTC IMEX's warehouse, they will receive goods right away during:
+ Monday to Friday: from 08h00 to 17h00

+ Saturday: from 08h00 to 12h00

- In case of delivery to Customer's warehouse:
+ Customers in Ho Chi Minh City, Binh Duong, Dong Nai areas will be delivered as soon as possible since TTC IMEX receives the order and payment.

+ Customers in the area of the Province will be delivered within 3-7 working days after receiving the order and payment.

- Detailed delivery time will be shown in the quotation or contract, depending on the volume and current situation of TTC IMEX.
- Customers can directly contact sales staff via hotline or Fanpage of TTC IMEX to negotiate a detailed delivery time.
- When detecting partial or total loss of goods during transportation by TTC IMEX, TTC IMEX will make up for delivery of the Customer's warehouse so as not to affect the customer's production and business activities ( After confirming the exact cause).
- Right at the time of receiving the goods, please carefully check the quantity, quality and specifications of the goods. TTC IMEX does not solve arising problems related to goods (shortage, errors related to product shape, surface...) after transferring to Customer.